Q. I want to use it tonight, how can I do that?
A. Gift certificates can only be used after you receive them in the mail. If you have the certificate in hand you can use it tonight.

Q. How long will it take to get the certificates?
A. It takes 7 - 10 days to receive the certificate by mail.

Q. I ordered my certificate and it has not come in the mail. What do I do?
A. Call NeoFill Fulfillment Center at 866.311.9806 to inquire.

Q. I received multiple e-mail confirmations and confirmation numbers. What does that mean?
A. For each order, you will receive a confirmation number.

You will receive your certificates via USPS in 7-10 days.

Please contact North East Ohio Fulfillment Center ~ Neofill LLC

If you have any questions - 1-866-311-9806